I recently started a new job for a well known company in their call center. When discussing the dress code, I privately talked to one of the training supervisors about my alopecia Abbe my preference to erst a head scarf over a wig. He understood due to the fact that his mother also has alopecia. He contacted HR about it but no response.

I personally spoke to a member of HR yesterday, who also understood because of a friend of hers also had it. But she said I needed a 'prescription' from a doctor and handed me documents to fill out about it being a disability under the ADA (which out sits not fall under).

What can I do? Apparently, this location or even the company itself have not had any experiences with alopecia or women experiencing hair loss due to medical treatment.

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Hello MsLady

I'm sorry but I'm not sure if I understand what the issues are here???  Is your company needing you to fill out forms for disability .... and you don't want too??? or is the problem you have to fill out the forms to be able to wear your head scarf?

Rosy

It's not about filing out or not filling out forms just for me to wear a scarf. It's about educating a company that has no previous experience in making exception to or modifying their dress code to accommodate women with alopecia (genetic or medical).

Ok,  thanks for the clarification.

It might be helpful for you to talk to your management team in a group. I'm not sure whether you would feel comfortable doing this???  I feel it could work well.  Get together what you want to happen then approach your management to get the ball rolling.  This will achieve immediate understanding for those at the top and if you think this through and present your case and needs well I'm sure it could become a protocol for the whole company.

Good luck with everything. 

Rosy

I understand the frustration. 

I attended a meeting today.  I thought my wig looked very nice.  People either avoid eye contact or pretend you don't exist.   It was a curly style with nice waves.  People look at the hairline.  People look at the hair instead of looking into my eyes, which is very annoying.  It is just like when people look at your breasts instead of looking at you.

I'm rooting for you!

It seems like you will have to be the groundbreaker. . . .we seem to get all the hard jobs!

One time, I was searching my employee health benefit manual and saw that a wig is considered to be a prosthesis.  Do people with a handicap (vision/prosthetic leg, crutches etc.) need to submit paperwork??

Maybe research those things. ..I know of one lady who had a vision problem and had to get a special computer and keyboard.

At my office, our HR dept is not as good as yours. There has to be some kind of law against HR departments and supervisors who do not protect the privacy of their employees.

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