Help! I'm on the never-ending quest for the "perfect" hair piece. I've been paying through my nose for terrible wigs since i was 9 and i'm 27 now! (well, when i was young, my parents paid for the wigs...) I found one that wasnt bad 2 yrs ago - vacuum wig + human hair - and i made a 2nd order. However, the 2nd order arrived today and despite the 4k i paid plus the long wait of 3 months, the hair piece was terribly disappointing. The silicon scalp wasnt made exactly like the template..in fact, the dimension was quite far off! Needless to say, it isnt fitting my head at all. =( And the hair quality is the pits. Kinda like nether region hair...sigh... all split up and frizzed out, and some curled upt he way only damaged hair can... i'm so depressed now. It took me ages to save up 4k...=(

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Hi Wendy

I think you need to go straight back to the person you got your hairpiece from. Explaining your disappointment and get help to sort it out.

I'm sorry this situation is causing you upset, I'm sure it will be fixable.

Rosy
Hi Rose. I contacted her immdediately after that but she said there is nothing she can do except email the new zealand factory. SO now we are awaiting news. I find it extremely disappointing to have saved so hard and waited so long, only to be let down so terribly. =( Do u know of any good wigs supplier?
I'm so sorry this has happened. We put so much faith (and money) into these things and the disappointment is immense. I had a similar experience with a vacuum wig a year or so ago.

I am sure it will get sorted out for you. Anything you buy has to be 'fit for purpose' and if it doesn't fit, the quality is poor etc. you are entitled to either have to have a new one made or a refund.

I do hope this has a happy ending!

Louise
Hi Wendy

I'm so pleased to hear that your agent/shop was able to help with your fit (this can be a little tricky sometimes) and it's great to know that is now fits well. Wonderful to also know that your hair is looking fab. It makes a difference when these hairpieces are styled. I know with Libby that she often wants her hair blonder than when it arrives a wee trip to the hairdresser and this is sorted. For her it's better to have a fuller darker under colour - it makes it all look far more natural.

Catch up with you again soon.

Rosy
Hi Wendy,
I m so sorry to hear about ur new wig.
I would suggest u to go to a wig parlour & try wigs out urself. Its not safe ordering coz sometimes the sellers cheat u by showing a better product on pic. & giving the bad one wen u order.
I wear a synthetic hair, elastic wig which is very cheap , but REALIABLE & COMFORTABLE! So, dont worry about wigs being cheap, it should look natural, fitting comfortable & at least 1 year gurantee.
Take care,
God bless!
hello all,
I think they should stand behind what they sell for sure, offer you a new one or something. I found a great site for lace front wigs with human hair, and they have good service as well. We all deserve to feel good about what we buy, not live in a "buyer beware, no returns" society.

always looking good....lace front wigs

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