Comment by Donna DeHoog on October 13, 2009 at 8:25pm

Hi Kelly! Yes this has been happening to me too! Not sure why but it seems to be worse in the morning and afternoon and is better at night....who knows!

Comment by Mary on October 13, 2009 at 8:38pm

Yes, Kelly....yes, I thought it was my computer! It happens very frequently, the kicking back immediately to the home page from any other page. Sometimes it doesn't happen at all, but when it does, it keeps doing it for awhile. rj?

Comment by Angie W. on October 13, 2009 at 8:42pm

Me too! Pretty frustrating.

Comment by Alopecia World on October 13, 2009 at 10:25pm

Today several people reported that, whenever they attempt to view certain pages on AlopeciaWorld.com, the page suddenly reloads and kicks them back to the homepage. In some cases, even the homepage itself automatically reloads several times.

I was able to duplicate this error in Windows XP and Vista using the following browsers: Internet Explorer 7 & 8, Mozilla Firefox 3.5.3, Google Chrome 3, Safari 4, and Opera 10. I was not able to duplicate the reloading error in Flock 2.5.

I was also able to determine that this reloading error is being caused by a script from the domain adsfac.us and that this script is being loaded in the background by the googlesyndication.com.

Therefore, while Google works to permanently resolve this error, please do the following to prevent the reloading error from occuring on this and many other sites that use certain Google content and services.

If your browser is Internet Explorer 7 or 8, open the browser and go to "Tools" > "Internet Options" > click the "Security" tab > click "Restricted Sites" > click the "Sites" button > add http://*.adsfac.us to the zone > click "Close" > click "OK." (If you're using an older version of Internet Explorer, the process should be pretty much the same. Note: you can also get to "Internet Options" through the control panel's Internet Explorer icon.)

If your browser is Mozilla Firefox, open the browser and download and install the NoScript add-on from https://addons.mozilla.org/en-US/firefox/addon/722

After restarting Firefox, do not allow scripts from www.adsfac.us or simply add the site to NoScript's list of blocked sites. For further assistance, watch the "Using NoScript with Firefox" video on YouTube:

http://www.youtube.com/watch?v=BKW5SMvMKtY

Unfortunately, I have not found a way to prevent this error from occurring in Opera, Safari or Google Chrome. However, I will provide an update if I make progress with these browsers.

Thanks for your patience while a permanent, global solution to this problem is sought.

If you have questions or need further assistance, please reply to this blog. If you're an advanced user of Safari, Opera or Google Chrome, and you can assist us, please respond to this blog.

rj, Co-founder
Alopecia World

Comment by ABonita Scarf on October 13, 2009 at 10:39pm

Yes it is happening to me I got an email from Cheryl to see a post about me I can see it and as soon as I start to read it it flashes back to the home page! I am dying to see what is written about my ABonita Scarves!!!

Comment by Alopecia World on October 13, 2009 at 10:49pm

ABonita, follow the steps in my previous post and, after that, you shouldn't have any problem viewing content on AlopeciaWorld.com.

rj

Comment by Mary on October 14, 2009 at 12:31am

Thanks for the detailed "fix" instructions, rj!

Comment by Kelly on October 14, 2009 at 11:59am

Thanks for all your responses and thanks to AW for responding to this so quickly. It looks like the "fix" resolved my issue. I hope it did the same for everyone else.

Comment by MiNAH on October 16, 2009 at 2:55am

Yes, it has been all along.I always thought it had to do with flash & our internet connection....sensitivities!
Natually, if you have a MAC, things are always going to be better!Yes..it has been a lil' frustrating & I'm glad it's not mine, as I thought it was..

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